FAQs About Minky Blankets

Get answers to the most frequently asked questions about our plush minky blankets. Still have a question? Contact our customer service team via phone or email and we'll be in touch as soon as we can.

What is Minky fabric?

Minky fabric is a special type of plush fabric that is 100% polyester and is often used to make baby blankets, baby clothing and baby accessories. But Minky Couture blankets are not just for babies! We work with designers to create our own fashion forward patterns to help you express your personal style. We also carry a line of Ultra Plush blankets that are 100% polyester faux fur fabric on both sides. The high quality of our minky fabric prevents its colors from fading and its warmth from decreasing over time.

Are Minky Couture Designer Blankets handmade?

Your Minky Couture blanket is made with love and care, just as if your Grandma made it herself! Over 70% of our blankets are handmade by seamstresses in Utah, USA. Your blanket is created with the highest quality, 100% polyester minky fabric and 100% polyester faux fur fabric. Your blanket is created using high-quality sewing machines, pins and notions. We offer multiple sizes to fit your needs. Blanket sizing is approximate and measurements shown are the pre-sewn measurements.

How do I take care of my Minky?

Our blankets are made to be durable enough for the washing machine. Simply, machine wash in COLD water with regular detergent. Detergent pods are not recommended. Avoid fabric softener. Line dry, or use Air Fluff setting in dryer. For best results, wash alone.

Blanket sizing

We offer many sizes of blankets to fit your lifestyle, from "Mini" to "Grande". Each blanket will show which sizes are available for that particular style. The sizing is approximate and based on pre-sewn measurements.

Exchanges

Exchanges can be made within 30 days of purchase. Due to regulations, items must be in new and unused condition, in original packaging with ribbon and tag attached. Minky Robes are eligible for exchange within 7 days of purchase; must be in new and unused condition, and in original packaging. Custom orders are not eligible for exchange.

*Due to concerns associated with COVID-19 we are not able to process exchanges at this time. If you would like to make an exchange please keep the product in its packaging to ensure it remains clean and free of any allergens. We will evaluate exchanges at a later date with quarantine time in mind, thank you for your understanding.
To exchange by mail:
Please contact our Customer Service Department to begin your exchange by mail. We can be reached at 1-844-222-1967 or email us at info@minkycouture.com and we will be happy to assist you. Return shipping is paid by customer.

Order Cancellation

Online orders can be cancelled within 24 hours of placement. After this cancellation window we are unable to make any changes to the order as it will already be in process with our fulfillment team.
To cancel an online order please contact our Customer Service Department. We can be reached at 1-844-222-1967 or via email at info@minkycouture.com. We look forward to hearing from you and answering any questions you may have.

Returns

Returns can be made within 30 days of purchase. Due to regulations, items must be in new and unused condition, in original packaging with ribbon and tag attached. Minky Robes are eligible for return within 7 days of purchase; must be in new and unused condition, and in original packaging. Refunds will be issued in the form of original payment. If returning without a receipt, Minky Couture will issue an in-store credit based on the lowest selling price for the returned merchandise. If your item was shipped, we are unable to refund the original shipping cost. Custom orders are not eligible for return.

*Due to concerns associated with COVID-19 we are not able to process returns at this time. If you would like to make a return please keep the product in its packaging to ensure it remains clean and free of any allergens. We will evaluate returns at a later date with quarantine time in mind, thank you for your understanding.
To return by mail:
Please contact our Customer Service Department to begin your return by mail. We can be reached at 1-844-222-1967 or email us at info@minkycouture.com and we will be happy to assist you. Return shipping is paid by customer.

Repairs

Our seamstresses will be happy to repair your blanket within 30 days of purchase, with proof of purchase.

*Due to concerns associated with COVID-19 we are not able to accept repairs at this time. We will evaluate repairs at a later date, thank you for your understanding.

Can I order online and pick up in a local store?

Yes! Store Pick Up is available at our five Utah locations, FREE OF CHARGE. During online check out, you will be able to select which store you would like to have your order shipped. Once your order arrives at the store, we will notify you by text or email that it is ready for pick up. Please make sure we have your correct contact information before you check out. Allow 5-7 business days for your order to be shipped to your local store. Please pick up your order within 48 hours of notification.

Can I track my online order?

Yes! You will receive shipping tracking information via email or text, depending on what you select during checkout.

Do you ship internationally?

Yes! We ship worldwide! If you are unable to receive an international rate through our shopping cart, please contact our Customer Service Department at 1 (844) 222-1967. All applicable duties, tariffs, and customs fees are the responsibility of the customer. Packages rejected because of tariffs, cannot be refunded for shipping.

Do you offer free shipping?

Yes! We offer free shipping on orders over $250.00. Online order total must be $250.00 after using a coupon code and does not include shipping charges. Free shipping over $250 promotion applies to one package per online order and is valid in the contiguous United States only. Alaska and Hawaii are not included in free shipping promotions. UPS or USPS may be used. If a site-wide free shipping promotion is active, the same conditions apply.

Package Delivery

Minky Couture is not responsible for lost, held, damaged, or stolen packages. We are not responsible for delivery errors via carrier or incorrect shipping information. Please be sure to give us a secured address for delivery.

Promotions

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